You Deserve More

Preferred Customer Program

In addition to honest, friendly service and a huge selection of merchandise you deserve “More”: more than a great shopping experience, more than a friendly face.

As a valued customer, you deserve to be rewarded for making purchases at your local Pet Food ‘N More store.

The Preferred Customer Program has been designed with you in mind. By selectively partnering with several top pet food manufacturers, Pet Food ‘N More has made it possible to earn FREE FOOD for your best friend. The BUY 12, GET 1 FREE programs are just one of many exclusive benefits you will enjoy as a member of the Preferred Customer Program. Also, just to ensure you don’t miss out on any important details you will have the option of receiving email updates automatically. Just another way to provide you with “More:” more exclusive offers, more valuable advice, all to foster the wonderful relationship you share with your companion.

To become a member of the Preferred Customer Program, please fill out an application form and drop it off next time you’re in one of our stores.

Rewards apply to qualifying purchases made in store.

Qualifying Brands and Bag Sizes

Buy 12, Get 1 Free

Brand Type Size
go! Dog & Cat All Bag Sizes (except trial and promotional)
Now Fresh logo DogCat All Bag Sizes (except trial and promotional)
Dog & Cat All Bag Sizes (except trial and promotional)
Dog & Cat All Bag Sizes (except trial and promotional)
Fromm logo Dog & Cat All Bag Sizes (except trial and promotional)
Dog & Cat All Bag Sizes (except trial and promotional)
Dog & Cat All Bag Sizes (except trial and promotional)
Dog & Cat All Bag Sizes (except trial and promotional)
Orijen logo Dog & Cat All Bag Sizes (except trial and promotional)
Cat
Dog
Dog Small Bites
All Bag Sizes (except trial and promotional)
24lb + Bag
12lb + Bag
Dog All Bag Sizes (except trial and promotional)
Canidae logo Dog & Cat All Bag Sizes (except trial and promotional)
Dog & Cat All Bag Sizes (except trial and promotional)
Program Change for

Canadian Naturals, Canidae and Natural Balance are all now But 12 get 1 Free. Until March 31 2020 they will still qualify for a Free bag on the 10th purchase, April 1 2020 and later they will require 12 bags to earn a free bag.

DISCONTINUATION NOTICE-Royal Canin

We regret to inform you that the manufacturer of Royal Canin products has decided to no longer be a part of the Preferred Customer Program.

To uphold the quality of service you expect from our Preferred Customer Program, Royal Canin product purchases can still be put towards a free product voucher until May 31 2020.

We thank you for your continued support. Please do not hesitate to approach any of our associates if you have any questions, we will be happy to help you.

Your qualifying purchases will be recorded immediately, returned purchases will be deducted.Terms & Conditions

  • Size requirements vary from brand to brand, not all sizes are eligible.
  • Trial sizes, promotional sizes or free bags you receive as part of this or any other program are not eligible.
  • BUY 12, GET 1 FREE applies to eligible products from the same manufacturer.
  • Your FREE PRODUCT VOUCHER will be mailed to the address on file, following your 12th qualifying purchase.
  • Your FREE PRODUCT VOUCHER will be for the least expensive of the 12th qualifying purchases
  • To redeem your voucher, bring your FREE PRODUCT VOUCHER into any Pet Food ‘N More location, you will be responsible for applicable Government Sales Tax and Provincial Sales Tax according to the value of the free product.
  • Your FREE PRODUCT VOUCHER can only be redeemed for the stated manufacturer & has no cash value.
  • Your personal information will not be shared, sold or rented.
  • Should you lose or misplace a FREE PRODUCT VOUCHER, please email preferred@petfoodnmore.ca
  • To discontinue your membership, please email preferred@petfoodnmore.ca. Your personal information will be eliminated from the system.
  • Without use your account will be deemed in-active after 18 months, subsequently products will be deleted.
  • To further protect your privacy all personal information will be eliminated from our records after 2 years of inactivity.
  • Pet Food ‘N More reserves the right to change, alter or discontinue the program at any time.